We recently used Floodstop UK to flood protect our house in Arundel. Sandie the organiser was extremely helpful, and Lance, the installer of the equipment was very capable and very knowledgeable. The technical data for the equipment was first class, and any queries we have had have been answered promptly.
We would recommend Floodstop UK to anybody for this type of work
Steve Wilde, Arundel, West Sussex
From the moment I made contact with Floodstop I was impressed with their efficiency and diligence. Sandie organised the groundworks surveyor, Lance to visit me in Yorkshire within a few days. I had already had a survey from an independent contractor, but what Lance advised me complimented that survey, providing me with confidence. I was given advice upon the products and their installation. A start date was provided which was kept. The work was performed efficiently and to a high standard and a post work visit arranged to ensure that I understood the resilience measures provided. I commend Floodstop for the excellence of their customer service and working practices. They could not have been more helpful.
Guy Kearl, North Yorkshire
Fantastic service from Floodstop, they helped put my mind at rest through every step. I got quotes from a few companies but decided to go with Floodstop due to a recommendation and happy that I did :-) Thank you Sandie!
Stephen Russell, Cambridgeshire
Dear Sandie, just to say thank you to you all at Floodstop on completion of our flood defences. The whole team were brilliant and very concerned that we were confident that we could operate the barriers if we needed to put them up quickly in an emergency.
Lance who did the installation was very professional and he really takes pride in his work. He involved us in the process making sure that we understood how to assemble and tighten the slats. Sandie was always available to answer any questions and provided clear and concise paper work.
We were very pleased with the work, though we hope never to have to use it in a real emergency, it is there for our peace of mind.
Thank you once more Floodstop.
Min & Richard Maude, Bosham, West Sussex
I started off with an initial reticence about the work, mostly due to the lack of a survey, Floodstop were not in our neck of the woods for many weeks so Sandie and Lance helped me over the phone in providing them with the information that they needed. My measuring skills are legendary - and not in a good way, so basing the job/price on my photographs and my measurements left me feeling a little uneasy.
This was assuaged somewhat when you contacted us to suggest a modification, to improve the aesthetics. Then, on the first day of installation, I left for work, expecting to come home and find the garage taken over by tools, and product. I was absolutely blown away by the reality. Not only was the job completed, in one day instead of two, it was neat and tidy, with the barriers 'stored in the garage' not just left for me to put away, Obviously Lance has been doing the job for a while, but the obvious concern for accuracy and visual impact was impressive. His tidying up left nothing for me to do!
Really, really pleased with our dealings with Floodstop.
Tony & Liz Marsh, Windsor, Berkshire
Having trawled the market I chose this company because the products they offered were appropriate for my needs. I have outward opening doors and the Nautilus 400 works in this environment. I found the company extremely helpful in guiding me through the process of selecting the right product and the preparation needed before installation could commence. I was even able to speak with their fitter, Lance, who gave me sound advice on the products needed and the process of installing the flood protection.. Having taken delivery of the products my confidence was reinforced, sturdy and very well engineered. I installed these myself for four doors, one being a pair of garden room doors. The instructions for installation were perfect. They are fitted, water tight and I am have to say the, very pleased. Well done Bob and of course Floodstop. It was not difficult, my only stress was 'what if I got it wrong?' Let's hope I don't need to use them in anger! So to speak. All round a fantastic service, product and I feel safe. I won't bother building the big boat.
Bob Seals, Maldon, Essex
With living on The River Severn (mooring attached to property) it was absolutely mandatory that not only did we choose the right protection but also the company we went with, understood exactly what we needed. Choosing Floodstop was by far my proudest achievement!
After deciding to use Sandie's company, she suggested sending Lance Dee to our property to survey.
I was pretty confident I knew what I needed (we have flooded 3 times previously) however I'm so pleased we did. Not only did Lance make some crucial alterations, he was also able to offer some other professional suggestions I hadn't thought of which included an additional sump, wall preparation, suitable groundworks for future development and wiring for future lighting plans.
Lance himself is one of the most professional people I have ever met. His understanding of the Floodstop products and what additional work is needed is incredible. Timely, attention to detail and with a full understanding of the nature of flood defences, Lance is an all-round nice guy, I only wish I could have him work all round the house!
Myself and my wife would not only recommend Floodstop and Lance, but thoroughly encourage anyone remotely considering any groundwork, flood defence work or barrier installation to contact Sandie.
I will no doubt be seeking Floodstop’s advice in the future and any work we plan on doing around the home in the future will hopefully involve Lance!
Christian & Gemma Gandar, Worcester
After surfing the net to try to find a supplier who could supply and fit flood barriers I came across Floodstop UK. The lady on the phone was very helpful and knowledgeable about flood defence systems and was very keen to help. So I arranged a site visit, in a matter of days we met up to discuss our needs. The quote arrived and we placed the order.
A couple of weeks later the barriers and installation team arrived. The job was done to a very high standard and all installation instruction was given. I can't thank Sandie and her company enough for a very quick and efficient job. I now have total piece of mind if we are unlucky to have any more flooding that my Floodstop barriers will do their job.
I would recommend this company to anyone who needs flood barriers.
Gordon Faulkner, Faulkner & Son Ltd, Oxford
Lance has worked at our house on two occasions, once in pleasant weather and once in most unpleasant wet and cold. The weather made no difference to his work which, at both visits was carried out efficiently, tidily and with great attention to detail both in the function and the appearance of the finished installation.
As well as completing the job in hand he gave me advice on other aspects of flood protection and at the end of his efforts tested the barriers so that I could see how they were set up and that they worked satisfactorily.
I have no hesitation in recommending Floodstop UK
I've worked with Floodstop UK on a number of occasions and have found their products excellent and workmanship on install outstanding. I would gladly recommend Floodstop UK.
Ben Hickman, Consultant Surveyor, Cambridge
We are very glad that Floodstop and Sandie in particular, were recommended to us. We have felt that our flood problems have been fully appreciated, that we were given appropriate, good advice and were never forgotten however busy they were.
We thought Lance was a brilliant workman. He explained what he was going to do, was meticulous in the way he did it, water tested the end result whilst we were both there and tidied up before he left. Not only that, he was able to give us advice about other flood prevention measures and taught us about the care and maintenance of non-return valves, both of which were extra to what had been agreed. All that for the provision of two cups of tea!
Overall a very positive experience.
Norman and Bonny Jones, Billingshurst, West Sussex
Just to say a big thank you for all your help and advice.
We had many questions, swapping loads of emails and you helped and advised with everything, nothing was too much trouble for you and we are very grateful.
I am glad we chose your company for the barriers, very robust, we feel safe and secure with these in place. Let's hope we never need them, with the new wall which Jim built and Floodstop Nautilus fitted both to the front door and the entrance in the wall around the rear of our cottage we will be protected should another tidal surge ever happen.
We will not be flooded or have to go through the sheer hell of dealing with the devastating damage that water can do again.
Thanks once more.
Jim and Lynda Brown, Kilnsea, Hull
Very happy for you to use any photos on the website.
We are very satisfied with our customer experience from Floodstop. The professional advice, subsequent installation and ongoing customer service is commendable.
Michelle and Martin Lane, Bosham, West Sussex
It was a real God-send to have FLOODSTOP UK act so quickly after our house was flooded on Christmas Eve 2013 - we bought several hydrosnakes from them and these proved very effective when we were flooded for a second time a few weeks later.
Later in January every door around our property was fitted with the "Waterdoor" including the garage.
We did have a few teething problems from a subcontractor who was supposed to do some of the groundwork, but FLOODSTOP sorted out the issues quickly and effectively. I would highly recommend them
P.Beresford, Broadbridge Heath, West Sussex
We received reliable, caring and professional service from everyone who works at Floodstop and the flood barriers are robust, we feel safe and secure with these in place.
Les Brown, East Sussex
I was living in the kitchen for 100 days ! Every thing went well ,the builders ,painters ,and carpet fitters etc all worked well together and the insurance company where senceable and quickly paid everyone.
Your flood stop boards where installed quickly and well by Lance and look good .I have put them up twice,just to see how long it took me ,fortunately they were not needed,so they have never been truly tested yet.
Richard Cake, Dorset