Our Reviews

Hi Sandie

You’ll be interested to learn that our Floodstop Barrier in the garage was utilised for real for the first time on 7th December and proved its worth.  Without it, we would certainly have had water ingress into the house. Unfortunately, extreme weather conditions and the need for speedy installation meant that no photos were taken at the time – you’ll have to take my word for it!

All the best

Chris Bond in West Sussex

I would highly recommend Floodstop. Sandie, Lance and the rest of the team were very easy to deal with and guided us through the whole process, which was great taking into account my limited knowledge of flood defence systems. Their costs were very competitive too. You will do well to find a more competitive and professional company.

Jason Burke

Commercial Property Manager, Fairhurst Buckley

Like most people we had no experience in these matters, apart from knowing that we did not want the previous flooding event to recur. The team at Floodstop led us by the hand through the whole process and provided all the information and explanations we needed right through to the end of the process. The idea of providing photographs of the actual opening to be sealed marked up with where to check measurements was excellent and reassured us that our requirements had been fully understood and the proposed solution matched to our requirements. We now have the peace of mind that we were seeking.

Malcolm Smith, Saul, Gloucestershire

We have just had Floodstop complete a flood protection scheme around our bungalow.  We were very pleased with the information provided, sales administrator Sandie was particularly helpful, and everything was done according to plan. The Floodstop staff were most helpful and courteous, site foreman Lance and his colleague provided a great deal of useful practical information, and the installation was completed carefully and competently,  as designed and on time.  The Floodstop products are well made, a lot of thought has gone into the design, this is a quality product well-worth the cost, and we can recommend the Company to anyone who needs flood protection for their  property.

Peter W Pridham – Fishlake – South Yorkshire

When you are spending thousands of pounds on a product that is designed to flood proof your property, having recently suffered such a traumatic event, you have to get it right. You have to trust the product and the company who install it. I think an extract of an email I sent to Floodstop will explain why above all similar companies, I chose them. The install of the three Nautilus 400 flood barrier system was perfect. Lance did a great job and is very knowledgeable in the flood proofing field. He has given me some sound advice not only about the barriers but also on drainage of both surface and foul water from my property during a flood event. Lance recommended specific non return valves and sump pumps to manage any potential breach of the drainage network. Thank you once again Sandie for all your regular, thorough, efficient and friendly correspondence. I have researched so many products but the Nautilus system Floodstop supply’s is quality with excellent test tank results to back up the product. I have contacted about 10 flood product companies and along with your competitive pricing, and your knowledgeable installer Lance, I have to say that how you have engaged with me from day one, has made you stand out from the crowd. It is refreshing to do business with someone who is passionate about what they do, has excellent product knowledge and who ensures the client has every bit of product information so that an informed decision can be made. With much appreciation and thanks. Andy Gulliver

Andy Gulliver in Shropshire

The service from Floodstop has been excellent from initial enquiry through to installation.

On our initial enquiry Sandie explained the process and options clearly to us, and talked us through taking the measurements and photographs of the different doorways to be protected. All our queries and concerns were discussed and covered in detail, there was no pushy sales pitch just good clear advice.

The installation team were similalry excellent, they explained what they would be doing and why and made some suggestions on alternatives and were happy to follow our preferences. Through out they were friendly and took care to explain what they were doing and checked that we were happy. They tested the barriers to check there were no leakages and were careful to ensure that we could lift,  fit and dismantle the barriers. Their attention to detail was excellent, as were their problem solving skills when they found unexpected electricity cables.

Overall we would strongly recommend Floodstop to anyone thinking about installing flood protection.

Becky and Tracey in Dorking, Surrey

Dear Sandie,

The attached document with instructions is very helpful. Thank you for that!

Obviously, I can say nothing about the product until it proved itself effective.

But the process of working with you was very pleasant. I received accurate and helpful information in response to my questions about the product, guidance as to which product may best suit my needs. Also I found from the customer end that the flow of information between you and the engineers was very joined-up with regards to what I had ordered, the customization  all the way up to the point that your prediction of their arrival time was accurate to the minute – which is something I could only hope for with the local plumber who lives around the corner. The work was done – as far as I can tell – to the highest standards, As a customer I had the impression I got a lot of efficient and hard work for my money in addition to state-of-the-art flood protection technology. In the end all material was tidied away, the site cleaned and dusted and when they left the porch was cleaner than ever. The friendliness of everyone at Floodstop is a welcome extra I like to note. Working with you has been entirely to my satisfaction and I would recommend you any time.

Christian in London.

Just a note to confirm that we are very happy with the flood barriers installed last week.
Ordering was quick and efficient in these testing times.
The instructions on how to take the measurements were clear which is important if client is doing themselves.
Stoyan dealt with the fitting team on the day and said all was done professionally and clear instructions given on erecting the barrier. Overall excellent service and would use again in the future.

Paul at Aviagen UK Ltd, Stratford upon Avon

Really happy with the service provided by Sandie, Lance and the team at Floodstop. At every step of the process they were really helpful and knowledgeable. We had flood resilience works completed on our family home, and the work carried out was to a very high standard. Even after installation, we were given a full demonstration on how to operate all of the equipment, as well as a full booklet for us to refer to at a later date. We can finally sleep well at night knowing that our home is fully protected from flooding, thanks to the work these guys have carried out. Thanks again

Craig and Shany Cherry, Barnsley, South Yorkshire.

The service from Floodstop, ie. Sandie, was excellent. Quotations were provided quickly and any queries dealt with promptly. I ordered a unit supply only and it was easy to install. Assembling the barrier is easy and can be done within 5 minutes for a front door.

Roger Robertson in Colchester, Essex

The team at Flood Stop are first class. From Sandie’s management in the office, the friendly and hard working guys on site, and post-install support, we really couldn’t ask for anymore. Thanks guys – highly recommended

Mark Weller in Chichester, West Sussex

Sandie at Floodstop couldn’t be more friendly or helpful. They sent an engineer round to assess our property and make recommendations. There was absolutely no pressure or attempt to sell more expensive equipment than needed (or not needed!). They came up with a competitive quote.
We are relatively low flood risk so I’m unsure whether or not to invest this money on defences I shall more than likely not need. However should I decide to go ahead I shan’t hesitate to ask Floodstop to do the work because I know they’ll do the best possible job.

Robin Lipsey in Oxford

Excellent service from the quote to the installation. Good value, compared to another quote received. Quick response to all queries. Installers were quick, helpful, tidy and very pleasant.

Barbara Marshall in Romsey, Hampshire

Just installed the first 14 of 23 barriers and I can only say a massive thank you to Sandie for the fantastic service, nothing has been too much trouble from the very first inquiry to the final delivery she has been there on the end of the phone seven days a week! When I have installed the rest I will be uploading some photos, fantastic product with a five star service!

Steve Green, Spain

The Nautilus Flood Barriers installed at Swansea and Barry are an efficient cost effective method of protecting vital equipment against flood damage. The barriers are lightweight and easy to install. Lance, the installer was very good, helpful and knowledgeable about the product.
Robert Gray, Engineering Manager, South Wales. Associated British Ports

Associated British Ports. The Port of Swansea and the Port of Barry, South Wales.

I can highly recommend Floodstop. The Nautilus flood barriers are very good quality and are easy to deploy. All installations were carried out by Lance with meticulous attention to detail. Sandie in the office was extremely organised in ensuring that all of our projects ran smoothly.

Steve Parrish BSc (Hons), CEng, MICE, Project Engineer. Associated British Ports. Immingham Dock. North East Lincolnshire

Hi Sandie,

I was living in the kitchen for 100 days ! Every thing went well ,the builders ,painters ,and carpet fitters etc all worked well together and the insurance company where senceable and quickly paid everyone.

Your flood stop boards where installed quickly and well by Lance and look good .I have put them up twice,just to see how long it took me ,fortunately they were not needed,so they have never been truly tested yet.

Richard Cake, Dorchester, Dorset

Dear Sandie

Very happy for you to use any photos on the website.
We are very satisfied with our customer experience from Floodstop. The professional advice, subsequent installation and ongoing customer service is commendable.

Michelle and Martin Lane, Bosham, West Sussex

I’ve worked with Floodstop UK on a number of occasions and have found their products excellent and workmanship on install outstanding. I would gladly recommend Floodstop UK.

Ben Hickman, Consultant Surveyor, Cambridge

After surfing the net to try to find a supplier who could supply and fit flood barriers I came across Floodstop UK. The lady on the phone was very helpful and knowledgeable about flood defence systems and was very keen to help. So I arranged a site visit, in a matter of days we met up to discuss our needs. The quote arrived and we placed the order.

A couple of weeks later the barriers and installation team arrived. The job was done to a very high standard and all installation instruction was given. I can’t thank Sandie and her company enough for a very quick and efficient job. I now have total piece of mind if we are unlucky to have any more flooding that my Floodstop barriers will do their job.

I would recommend this company to anyone who needs flood barriers.

Gordon Faulkner, Faulkner & Son Ltd.

I started off with an initial reticence about the work, mostly due to the lack of a survey, Floodstop were not in our neck of the woods for many weeks so Sandie and Lance helped me over the phone in providing them with the information that they needed. My measuring skills are legendary – and not in a good way, so basing the job/price on my photographs and my measurements left me feeling a little uneasy.

This was assuaged somewhat when you contacted us to suggest a modification, to improve the aesthetics. Then, on the first day of installation, I left for work, expecting to come home and find the garage taken over by tools, and product. I was absolutely blown away by the reality. Not only was the job completed, in one day instead of two, it was neat and tidy, with the barriers ‘stored in the garage’ not just left for me to put away, Obviously Lance has been doing the job for a while, but the obvious concern for accuracy and visual impact was impressive. His tidying up left nothing for me to do!

Really, really pleased with our dealings with Floodstop.

Tony & Liz Marsh, Windsor, Berkshire

From the moment I made contact with Floodstop I was impressed with their efficiency and diligence. Sandie organised the groundworks surveyor, Lance to visit me in Yorkshire within a few days. I had already had a survey from an independent contractor, but what Lance advised me complimented that survey, providing me with confidence. I was given advice upon the products and their installation. A start date was provided which was kept. The work was performed efficiently and to a high standard and a post work visit arranged to ensure that I understood the resilience measures provided. I commend Floodstop for the excellence of their customer service and working practices. They could not have been more helpful.

Guy Kearl, Tadcaster, North Yorkshire

A fantastic and highly professional service from Sandie, Lance and the team at Floodstop.

The product met all my expectations and I was kept up to date throughout the process of assessment, survey, manufacture and installation. Importantly someone always available to answer my questions and offer advice. The team were sensitive and understanding throughout especially when it came to discussing the previous floods, which had caused us a great deal of heartache and stress.

I’m happy to say that I’m completely satisfied by the service offered by Floodstop who went beyond what was expected of them to get the job finished early, the professional manner in which the fitters conducted their visits, their knowledge and friendliness.

Andrew Cousins in Staunton-on-Wye, Herefordshire

We recently used Floodstop to flood protect our house Sandie the organiser was extremely helpful, and Lance, the installer of the equipment did a great job.

Sheila Bridgen in West Midlands

Excellent service, very helpful and always available. Product looks good but hasn’t been “challenged” yet

Henry Reed in Spain

Received excellent service throughout. Very helpful with early information enabling me to make a decision. Rapid response at all times and very friendly and helpful staff.

Ros Dezelsky in Immingham, North East Lincolnshire

Having suffered flooding to the entire ground floor thanks to Storm Callum, we started to investigate preventative measures to give us some peace of mind. The Nautilus 200 system was the kind of permanent protection We were looking for. The service provided by Sandie at Floodstop was professional and friendly from initial enquiry to installation. Excellent communication throughout and the installation team were top notch. The system hasn’t been tested yet, but we have slept a lot better through recent flood alerts. Highly recommended!

Trevor Stainsby in Llandeilo, Wales

In the area we live, there is a massive house build going on. The town has grown over years, but now there are thousands of new properties being built, largely on flood planes. We have noticed an increase in the number of flood warnings and alerts, plus land awaiting to be built on has been flooded [which is near us].
This made us decide to have flood defences. I looked at several companies, and contacted two, one of which was Floodstop, and spoke to Sandie. I cannot praise her enough. She has managed the project from start to finish, and is always friendly, professional and does what she says she is going to do [such as returning calls]. She is extremely dedicated.

Lance and Jeff came yesterday to carry out the installation, both of which were very friendly and professional. The standard of work is excellent, and they made sure the site was left clean and tidy. They arrived here at the expected time, and got straight on with the work, after making sure we knew exactly what they were going to do. After the installation, Lance ran through how to put the panels into the fixtures, and answered my questions regarding storage and maintenance of the panels. I cannot recommend them enough.

Sue Jackson in Horley, Surrey

We had five flood barriers fitted by Floodstop three years ago, two to the roller shutter doorways & three single doors.The service we received from Sandie & Lance was extremely professional.

Thankfully since we had the barriers fitted we have not had to use them in anger, that is until last weekend. The river rose & out came the barriers, but because we fit the barriers on a regular basis we can now have them all in place in under one hour.

We watched as the water level rose and waited with some trepidation to see if the barriers would hold back the river….I am happy to report they did exactly what Sandie & Lance assured me they would do, the water was kept back & my factory remained dry.

As per Sandies instructions we fit the barriers regularly, store them correctly and make sure that they are kept in good condition, I believe this was a contributing factor to the success of the barriers.

Halifax Ironworks, Sowerby Bridge, West Yorkshire

Reviews

Lavant Memorial Hall, East Lavant, Chichester. West Sussex

We received reliable, caring and professional service from everyone who works at Floodstop and the flood barriers are robust, we feel safe and secure with these in place.

Les Brown, Horsham, East Sussex

It was a real God-send to have FLOODSTOP UK act so quickly after our house was flooded on Christmas Eve 2013 – we bought several hydrosnakes from them and these proved very effective when we were flooded for a second time a few weeks later.
Later in January every door around our property was fitted with the “Waterdoor” including the garage.
We did have a few teething problems from a subcontractor who was supposed to do some of the groundwork, but FLOODSTOP sorted out the issues quickly and effectively. I would highly recommend them.

P.Beresford, Broadbridge Heath, West Sussex

Hi Sandie

Just to say a big thank you for all your help and advice.
We had many questions, swapping loads of emails and you helped and advised with everything, nothing was too much trouble for you and we are very grateful.

I am glad we chose your company for the barriers, very robust, we feel safe and secure with these in place. Let’s hope we never need them, with the new wall which Jim built and Floodstop Nautilus fitted both to the front door and the entrance in the wall around the rear of our cottage we will be protected should another tidal surge ever happen.

We will not be flooded or have to go through the sheer hell of dealing with the devastating damage that water can do again.

Thanks once more.
Best Regards

Jim and Lynda Brown, Kilnsea, Hull, East Riding of Yorkshire

Having trawled the market I chose this company because the products they offered were appropriate for my needs. I have outward opening doors and the Nautilus 400 works in this environment. I found the company extremely helpful in guiding me through the process of selecting the right product and the preparation needed before installation could commence. I was even able to speak with their fitter, Lance, who gave me sound advice on the products needed and the process of installing the flood protection.. Having taken delivery of the products my confidence was reinforced, sturdy and very well engineered. I installed these myself for four doors, one being a pair of garden room doors. The instructions for installation were perfect. They are fitted, water tight and I am have to say the, very pleased. Well done Bob and of course Floodstop. It was not difficult, my only stress was ‘what if I got it wrong?’ Let’s hope I don’t need to use them in anger! So to speak. All round a fantastic service, product and I feel safe. I won’t bother building the big boat.

Bob Seals, Maldon, Essex

Fantastic service from Floodstop, they helped put my mind at rest through every step. I got quotes from a few companies but decided to go with Floodstop due to a recommendation and happy that I did ? Thank you Sandie!

Stephen Russell, Cambridgeshire

We recently used Floodstop UK to flood protect our house in Arundel. Sandie the organiser was extremely helpful, and Lance, the installer of the equipment was very capable and very knowledgeable. The technical data for the equipment was first class, and any queries we have had have been answered promptly.

We would recommend Floodstop UK to anybody for this type of work

Steve Wilde – Arundel, West Sussex

Excellent service from start to finish! The quotation process was easy and we were given lots if very useful information on the product range including videos and colour options. The install went very smoothly and Lance was brilliant informing us of what he was going to do and explaining to the team how the flood barriers are set up. He even built us a new Goods In door ramp! We would highly recommend using Floodstop.

Bob Schulz, Baldwin Boxall Communications Ltd, East Sussex

Excellent service, excellent product, the engineer even fitted it in the middle of Storm Ciara!

Sue Cart in Barnham, West Sussex

Just had our property fitted with FloodStop barriers, and the entire experience was very easy and professional. The nature of our Yorkshire Dales stone-built home meant it was not a smooth surface to fit the barrier’s wall-rails onto. This was a concern to us but Lance soon had them securely fixed and pointed up so that they simply blend into the walls as if they’ve been there forever….and our new front doorstep he created, to level the base up for the barrier to make a snug seal, is just perfect and again looks very natural. We have yet to deploy the barriers for a real event but given the flood we had just over a year ago, we now have some peace of mind that next time we stand a chance of not being completely devastated. Lance is an excellent fitter and is clearly very passionate about his job and exceedingly eager to please the customer. He doesn’t settle for a less than perfect finish and it is self-evident in the final product. He was most patient with us, both on the initial visit to measure up and explain the product; and at the final part to show us how to put up the barriers. We are grateful for not being rushed at any stage and feel confident we have chosen flood barriers that will work. We fully recommend this company for their service and customer care. Thank you to Sandie, Lance and Jeff.

Pamela Wickham. Arkengarthdale, N Yorks

Following a series of garden floods at the end of last year, we decided to take action to protect our home in the event of worsening impact of climate change.  We contacted several companies and shortlisted it to two…. one being Floodstop Ltd.  Both companies gave us quotes but the key factors that made Floodstop our number one choice were their professionalism in offering a practical solution at a competitive price, a friendly service without any ‘hard-sell’ and that they offered a flood protection solution using high quality products. It was soon clear that we had made the right choice…

Sandie was wonderful – managing the project and keeping us informed from beginning to end.  Lance was excellent -.knowledgeable and efficient, installing a high quality flood protection system to keep our home safe.  We are totally satisfied with the work and so comforted in the knowledge that we have first class protection to give us peace of mind.  We would have no hesitation in recommending Floodstop Ltd.  Thank you for a first class service.

J Lacey, Oxfordshire

First time we have used Floodstop and, hopefully, not the last. From Sandie receiving our initial enquiry to the installation team working in the rain 10 weeks later, they were a pleasure to work with.

I would have no hesitation in recommending the Company or their flood gates

Nigel Edwards, GH James Cyf, Wales

We recently used Floodstop to separate mechanical and electrical services within a small plant room in Worthing.  The service we received from start to finish was second to none. Sandie organised and managed the works professionally and without any problems. Lance completed the install in the same manner. Highly recommend Floodstop to any of my colleagues and clients.

Adam Young, Boulting Environmental Services Ltd. Manchester

With increasing danger of flooding I contacted five companies, contact details being provided by my County Council resulting in favouring Floodstop through their excellent communication, good advice, great barrier system “Nautilus 400” and acceptable costs. I sent Floodstop photographs of the house front door and garage doors with dimensions and a guide as to ground levels. Sandie from Floodstop made contact and asked if Lance, her installer, could phone and talk through the photographs and measurements to ensure all parties understood the brief. Lance arrived on the agreed installation day and proceeded in a very neat and thorough way installing a new step and two barriers. The work was of a high standard, very tidy with no collateral damage, finished in a day, very impressive.
The whole experience of working with Sandie and Lance has been excellent and I certainly have no hesitation in recommending Floodstop and their product to anyone. Thanks for an excellent stress free job.

Mr and Mrs G Hubbard, Ludlow, Shropshire, West Midlands

We are very glad that Floodstop and Sandie in particular, were recommended to us. We have felt that our flood problems have been fully appreciated, that we were given appropriate, good advice and were never forgotten however busy they were.

We thought Lance was a brilliant workman. He explained what he was going to do, was meticulous in the way he did it, water tested the end result whilst we were both there and tidied up before he left. Not only that, he was able to give us advice about other flood prevention measures and taught us about the care and maintenance of non-return valves, both of which were extra to what had been agreed. All that for the provision of two cups of tea!
Overall a very positive experience.

Norman and Bonny Jones, Billingshurst, West Sussex

With living on The River Severn (mooring attached to property) it was absolutely mandatory that not only did we choose the right protection but also the company we went with, understood exactly what we needed. Choosing Floodstop was by far my proudest achievement!
After deciding to use Sandie’s company, she suggested sending Lance Dee to our property to survey.
I was pretty confident I knew what I needed (we have flooded 3 times previously) however I’m so pleased we did. Not only did Lance make some crucial alterations, he was also able to offer some other professional suggestions I hadn’t thought of which included an additional sump, wall preparation, suitable groundworks for future development and wiring for future lighting plans.

Lance himself is one of the most professional people I have ever met. His understanding of the Floodstop products and what additional work is needed is incredible. Timely, attention to detail and with a full understanding of the nature of flood defences, Lance is an all-round nice guy, I only wish I could have him work all round the house!

Myself and my wife would not only recommend Floodstop and Lance, but thoroughly encourage anyone remotely considering any groundwork, flood defence work or barrier installation to contact Sandie.

I will no doubt be seeking Floodstop’s advice in the future and any work we plan on doing around the home in the future will hopefully involve Lance!

Christian & Gemma Gandar, Worcester, Worcestershire, West Midlands

Dear Sandie, just to say thank you to you all at Floodstop on completion of our flood defences. The whole team were brilliant and very concerned that we were confident that we could operate the barriers if we needed to put them up quickly in an emergency.

Lance who did the installation was very professional and he really takes pride in his work. He involved us in the process making sure that we understood how to assemble and tighten the slats. Sandie was always available to answer any questions and provided clear and concise paper work.

We were very pleased with the work, though we hope never to have to use it in a real emergency, it is there for our peace of mind.

Thank you once more Floodstop.

Min & Richard Maude, Bosham, West Sussex

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