From the moment I made contact with Floodstop I was impressed with their efficiency and diligence. Sandie organised the groundworks surveyor, Lance to visit me in Yorkshire within a few days. I had already had a survey from an independent contractor, but what Lance advised me complimented that survey, providing me with confidence. I was given advice upon the products and their installation. A start date was provided which was kept. The work was performed efficiently and to a high standard and a post work visit arranged to ensure that I understood the resilience measures provided. I commend Floodstop for the excellence of their customer service and working practices. They could not have been more helpful.